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Service Hours and Availability

Our service hours are 8 am to 5 pm Monday through Friday and we book and average of 48 hours in advance. After hours and evenings are available for emergencies and special arrangements.

We do have expidited and emergency service for urgent and system down situations.

Service Rates

Our standard onsite rates are $125 / hour with a 90 minute minimum and in 15 minute increments. Remote support is $95 / hour and with a 15 minute minumum.

Requesting Service

The best way to request service is opening a ticket by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it.. If it is an emergency, please open a ticket and follow up with a phone call to (877) 823-1465. Please include in the email and phone call the folowing information

  • Your name and Company Name
  • Your direct phone number
  • Your email address
  • Type of problem you're having
  • Whether it is a system down emergency

Support Portal

Current customers can access their ticket status through our support portal. The supportal portal is available at https://helia.portal.mspmanager.com

  • Al Dhalla

    Al Dhalla

    My company has hired Dar for telephone wiring services and yes, he met our expectations but there is something more about Dar that I wish to highlight : He is a not just a true networker but I would say, he is a "connector".

    Dar and I have been at many meetings and he has never failed to say to me that he wants me to meet 3 or 4 people that he knows are ideal clients for me and that will make a difference to my business and profits.Without expecting any favors too! Dar goes that extra mile to keep a business relationship nurtured and strengthened.

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HELIA Office Phone Systems

HELIA provides value added phone lines, internet and other communications services for small buisness.

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